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You can call us at 954 213 7434.
Our operating hours are from 10am to 6pm
Monday thru Friday EST.
E-mail us at support@OpenBoxVision.com
24 hours a day.
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Simply put ... Volume. It is our mission
to produce the highest quality full-color
jobs at the absolute lowest prices and fastest
turnaround. We print 24 hours a day, 6 days
a week and produce over 2,500,000 postcards,
brochures and posters a week.
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Don't settle for 1 or 2 color printing, or
even 4over1 printing. We produce 4OVER4 printing
at prices rivaling those of 1 and 2 color
counterparts. Here's some statistics to keep
in mind:
| 1 |
People
are 55%
more
likely
to pick
up a
full-color
mail
piece
first
(with
4over1,
50:50
chance
your
first
impression
will
be that
of a
black
and white
postcard) |
| 2 |
Readers
pay attention
up to
82% longer
with
color |
| 3 |
Use
of color
in printed
material
increases
readership
by up
to 80% |
| 4 |
Use
of color
on selling
material
can increase
the likelihood
of a
purchase
by 80%
or more |
| 5 |
Printed
publications
are perceived
60% better
when
color
is added |
| 6 |
Use
of color
in printed
material
increases
retention
on average
of 65% |
| 7 |
Brand
identification
is increased
70% when
color
is added. |
| 8 |
Information
is communicated
up to
70% faster
and 77%
more
effectively
with
color
versus
black
and white |
| 9 |
90%
of advertising
print
dollars
are spent
on full
color
ads versus
black
and white |
| 10 |
Use
of color
can increase
motivation
or participation
by up
to 80% |
Click here for
more information about the power of color.
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Yes we can. On the ORDER FORM, there are
text links that read "Custom Size". Follow
the instructions in the pop-up window and
choose accordingly. If you have any problems
with this step, you can send an email to
support@OpenBoxVision.com or call us at 954 213 7434
from 10am-6pm EST.
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We accept cash, money orders, certified/bank
checks, Visa, MasterCard, Amex.
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Unfortunately, our postcard pricing is the
same whether your postcard is 4over0, 4over1,
4over2, or 4over4.
We produce 4over4 postcards cheaper and faster
than most other postcard printers who only
print 4over1.
In fact, we STRONGLY suggest that whether
it is with us or with another vendor, you
insist on 4over4 postcards. Studies have
impressively indicated the effectiveness
of any campaign where color is maximized.
Click here for
more information about the power of color.
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Yes you can. However, 1 or 2-color print
jobs will be priced the same as 4-color.
If you are using a PMS color, the PMS color
will be converted to it's closest full color
(CMYK) equivalent. Some colors have a tendency
to noticeably shift in the conversion, so
we suggest you consult with PANTONE's Solid
to Process Guide which displays over 1,000
solid PANTONE (PMS) Colors, each shown alongside
to its closest possible CMYK full-color process
match. If you are a US customer, you can
purchase a PANTONE guide at www.pantone.com.
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(a) Cards:
All of our online prices for postcards, greeting
cards, die-cuts and business cards are for
jobs printed on our house stock which is
12pt coated two side (c/2/s) cardstock.
(b) 8.5"x11",
11"x17", Posters:
Our 8.5"x11", 11"x17" and poster jobs are
either printed on 100# c/2/s text, or 12pt
c/2/s cover. The price varies, so please
consult the pricing tables.
Note:
These are the
ONLY TWO types
of paper we print
on. These are
the only two
choices you have
at OpenBoxVision.com
Some information
about the two
types of paper:
100#
c/2/s text:
USES: Brochures, Flyers, Sell Sheets, Product
Sheets, Self-Mailers, Program Covers
A first line, premium sheet gloss coated
on both sides. Similar in thickness to most
magazine covers. 25% thicker and heavier
than 80# c/2/s text which is a sheet offered
in base pricing by most competitors. 100#
feels thick and substantial in your hands.
12 pt
c/2/s cardstock:
USES: Heavyweight Brochures, Oversized Postcards,
Sell Sheets, Product Sheets, Self-Mailers,
Catalog Covers
Same thick stock used for our postcards.
A first line, premium sheet coated on both
sides. Substantially thicker and heavier
than 80# gloss cover and 100# gloss cover
which is offered by most competitors. 12pt.
feels thick and substantial in your hands.
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As per industry trade customs, "overruns
and underruns not to exceed 10% of the quantity
ordered shall constitute an acceptable delivery".
However, we appreciate that when you order
1000 cards, you would like to receive 1000
cards. The overwhelming majority of time,
we ship you more than you ordered, free of
charge. All orders are "counted" on an electronic
counting scale before shipping. Rarely, if
ever, due to the inherent nature of the printing
process, we may ship slightly fewer pieces
than you ordered. Printing industry trade
standards allow for underruns up to 10%.
Therefore, it is within the industry standard
that a shipment of 4,500 pieces on a 5,000
order is an acceptable order. Although such
a scenario falls within an acceptable delivery,
it is never the case at OpenBoxVision.com.
As mentioned, this scenario is the extreme
exception and definitely not the rule. Nonetheless,
if you plan to send your print job to a mailhouse,
we recommend that you either order a greater
quantity, or make someone at OpenBoxVision.com
aware of your situation. Please keep in mind
that if you are sending your postcards to
a mailhouse or fulfillment center, there
is also a trade standard of anywhere between
2-10% waste on the mailhouse's end. Please
be sure to consult with your mailhouse before
ordering.
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The answer is yes and no. When it comes to
posters, brochures and newsletters, the answer
is "YES". However, when it comes to postcards
and business cards, the answer is "NO". We
have read studies about the performance of
direct mail pieces and have evaluated the
response of dozens of tests we have done
ourselves with promotional mailings of only
500 postcards. The quantity is so low that
it produces either none to very few leads,
which lends to it being an inadequate basis
for evaluating the effectiveness of a campaign.
Therefore, at least for general commercial
applications, it is our strong belief that
500 is an inadequate and inferior quantity
and we do not offer it to our customers.
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The price for our postcards is for one lot
at the quantity ordered. For example, if
you have a 4"x6" postcard that has a common
front, but two versions for the back, you
cannot order 2,500 of one lot and 2,500 of
the second lot for $299 (the price for 5,000
4"x6" postcards). The price would be $229
for lot 1 and $229 for lot 2, namely, 2 times
the price of 2,500 postcards.
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For postcard orders, 5,000 4"x6" postcards
weigh approximately 50 pounds and are packed
in a box whose dimensions are 12"x12"x10.5".
The maximum capacity for a box is 50 pounds.
Therefore, 20,000 4"x6" postcards would weight
200 pounds and would be packed in 4 boxes.
Below is a chart with weights for common
size and quantity postcards
| 1,000 |
4"x6" postcards |
10
pounds |
| 2,500 |
4"x6" postcards |
25
pounds |
| 5,000 |
4"x6" postcards |
50
pounds |
| 1,000 |
6"x8" postcards |
20
pounds |
| 2,500 |
6"x8" postcards |
50
pounds |
| 5,000 |
6"x8" postcards |
100
pounds
(2 boxes) |
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Yes. By clicking on "My Orders" and entering
your username and password, you can check
at what stage of production your job is in.
In addition, you will be emailed updates
as to what stage of production your order
is in. Furthermore, when your order has been
completed, you will be sent an email informing
you of such, along with a link allowing you
to track the UPS shipping of your order all
from OpenBoxVision.com's website.
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YES. If you click on the "PRICE GUIDE" link
on our website, you can see that we also
print posters, 8.5"x11" sheets and 11"x17" sheets.
An unfolded 8.5"x11" sheet is commonly used
as product or sell sheet, or a company brochure
when tri-folded. Unfolded 11"x17" sheets
can be used as posters, or as newsletters/brochures
when folded in half.
We are constantly looking for ways to better
serve our customers. If there is a full-color
project that you are working on and do not
see it on our website, feel free to send
us an email at support@OpenBoxVision.com
outlining the specifications of your custom
job. A OpenBoxVision.com representative will
contact you with availability and pricing
information.
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(1) All monitors display
colors using RGB colors (red, green, blue).
Meanwhile, all printing presses print full-color
images using other colors; the CMYK colors
(cyan, magenta, yellow and black). The RGB
color spectrum is larger than
the CMYK color spectrum. As such, it is possible
to create colors in RGB that you cannot make
in CMYK. These colors are said to be "outside
the CMYK color gamut". So if you are working
in an photo editing program such as Adobe
Photoshop, and are working in RGB mode, you
can create colors that look great on your
monitor, but are nonetheless impossible to
print. This is because before a file can
be printed on an offset press it must be
converted to CMYK. If your image editing
program has a "CMYK Preview" option, you
should always work in that mode to allow
you to gage the limitations of the CMYK color
gamut. Otherwise, you should always work
in CMYK mode.
(2) Let's
assume that the
file you created
in Photoshop
is in CMYK mode.
First, your monitor
is still using
RGB colors to
display the CMYK
colors. This
is the first
limitation. Secondly,
your monitor's
calibration affects
what you see
on your screen
and as such,
colors on the
printed card
may vary from
what you see
on your screen.
If your monitor
is not calibrated,
and 90% of the
time consumer
monitors are
not calibrated,
your artwork
will look different
than it would
on a calibrated
monitor. Because
our printing
is run in accordance
to SWOP standards,
printed pieces
usually represent
truer colors.
Please note that your monitor's calibration
affects what you see on your screen. Colors
viewed on computer monitors may vary significantly
from the appearance of the final printed
piece. DO NOT TRUST the
colors on your monitor unless you have a
monitor that has been accurately calibrated
to SWOP standards. Please keep in mind that
OpenBoxVision.com does not guarantee color
matching.
If
precise color
matching is critical,
we strongly recommend
purchasing a
hard copy color
proof from OpenBoxVision.com.
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You have two options:
(A) ONLINE PROOF
(B) HARD COPY COLOR PROOF
ONLINE PROOF ($0)We recommend
this proof where “pleasing color” is
acceptable. We create your own web page on
our site for you to go view your proofs in
color online. This service is free of charge.
This is a great way to view your proof as
soon as it is ready. You will receive an
email to access your proof via our website.
Please note that your monitor's calibration
affects what you see on your screen. Colors
viewed on computer monitors may vary significantly
from the appearance of the final printed
piece. Our online proofs are only meant to
be a visual tool for proofing, and are only
a rough draft of the final printed piece.
Do not trust the colors on your monitor unless
you have a monitor that has been accurately
calibrated to SWOP standards. OpenBoxVision.com
will make every effort to print your job
to industry accepted "pleasing color" standards,
however we cannot guarantee exact color matching.
Advantages:
FREE!
View your proof
immediately
after it
has been
made print
ready
98% of
our customers
use for this
method and
99.1% have
said that
we have “met
or exceeded
their expectations” after
receipt of
final product.
HARD
COPY COLOR PROOF
($75)
If color matching is absolutely critical
to your job, you can also request a hard
copy color proof from OpenBoxVision.com.
This may include cosmetics, color swatch
samples or any subject that must be critically
true to color. The cost for a color proof
is $75. The price includes the shipping of
the proof to you via UPS overnight. The customer
is responsible for shipping the proof back
to OpenBoxVision.com. These color proofs
are SWOP calibrated. Only SWOP color proofs
will accurately represent the color in your
digital file. These proofs must be returned
prior to printing since they are used as
a color reference on press. Your job will
not be considered approved until the proof
is signed and returned to OpenBoxVision.com.
Because of differences in equipment, proofing
substrates, paper, inks, and other conditions
between color proofing and production pressroom
operations, color variations between color
proofs and the completed final product is
to be expected, unavoidable and shall constitute
an acceptable delivery. Postcards and similar
products are produced in gang run format
and limitations of this format may result
in a slightly greater variation. A 10%-15%
deviation should be expected, and is held
to be within generally accepted printing
standards. OpenBoxVision.com makes every
effort to produce a reasonable representation
based on the files supplied by the customer.
However, OpenBoxVision.com cannot guarantee
color matching.
Disadvantage:
Cost
Process
is much slower
than online
proof
OpenBoxVision.com strongly recommends that
you select your colors from a PANTONE COLOR
PROCESS GUIDE (NOT A PANTONE PMS BOOK). One
may be purchased from Pantone at Pantone.com
For more information about SWOP, click here
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SWOP is an abbreviation for the recommended
Specifications for Web-Offset Publications.
SWOP standards are a set of specifications
for color proofing that is used to ensure
the consistency of color appearance between
different print jobs. In short, SWOP defines
the density of the four inks, namely CYAN,
MAGENTA, YELLOW and BLACK (CMYK) that are
printed, so that what a pressman prints on
paper can match the supplied color proof.
All our color proofing devices are calibrated
to SWOP standards. All proofing systems must
be calibrated to these standards or the printed
piece will not appear as anticipated. Unless
you have a hi-end color proofer and have
run SWOP color calibration software, there
is no guarantee that any color proof you
create will look exactly like the final printed
piece. In particular, color inkjet and laserprints,
especially those printed on specially coated
papers, are known to look substantially different
than offset printing. Furthermore, as per
industry trade custom, "because of differences
in equipment, paper, inks, and other conditions
between color proofing and production pressroom
operations, a reasonable variation in color
between color proofs and the completed job
is to be expected. When variation of this
kind occurs, it will be considered acceptable
performance."
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We only accept native files from Quark Express,
Adobe Photoshop or Adobe Illustrator. However,
that does not mean you are out of luck if
you dont have these programs.
We are aware that not everyone has those
programs at their disposal. Many of you only
have Corel Draw, PageMaker, Microsoft Publisher,
Microsoft Word, PowerPoint, PaintShop, etc.
If these are the only tools at your disposal,
you can attempt to use them if they allow
you to create either an EPS, TIFF, or PDF
out of the native file. You will increase
the likelihood of sending us printable files
by doing so. You can use Acrobat Distiller
with a wide range of programs to create PDF
files that will increase your chances of
producing a print-ready file.
Unlike software programs like QuarkExpress
and Photoshop, some of these programs were
not developed to create files for production
on printing presses. Using the programs we
recommend will increase the likelihood of
receiving a print-ready file from you.
Have no fear though. OpenBoxVision.com is
Risk Free! If you're not sure if what you
did is printable, send us your files and
we'll examine them FREE OF CHARGE. At no
cost or obligation to you, we'll have one
of our professionals at OpenBoxVision.com
review your files. We'll let you know if
there is anything that will prevent us from
printing your job. If we find everything
to be in order, we will put a proof online
for you free of charge. Even if there is
something wrong, we will email you what the
problem is to help you fix and revise your
files.
PLEASE!
PLEASE! PLEASE! take
a few minutes
to make sure
that your files
meet our step-by-step
digital guidelines.
Help us to make
this experience
for you as effortless
and seamless
as possible.
Trust us, you
will be amazed
at how automated
and simple the
OpenBoxVision.com
ordering system
is once your
files have been
properly created.
Submitting
files that
do not follow
our proposed
guidelines
will delay
your free
online proof
and subsequently,
receipt of
your finished
order.
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Sorry, we DO NOT accept native Publisher
or Word files, but that does not necessarily
mean that you cannot use them. These programs
are widespread and commonly used in businesses
of all size. They are however, better suited
for use as office graphics for laserjet,
inkjet or slideshow presentations, i.e. internal
documents, company presentations, etc. Programs
such as QuarkExpress and Photoshop were developed
to be used as tools for the creation of files
intended for production on printing presses.
It is advisable that you seek the services
of someone knowledgeable in one of the several
programs we support. Doing so will increase
the likelihood of the quick turnaround of
a print-ready job from you. However,
if these are the only tools at your disposal,
you can attempt to use them if they allow
you to create either an EPS, TIFF, or PDF
out of the native file. You can increase
the likelihood of sending us printable files
by doing so. You can use Acrobat Distiller
with a wide range of programs to create PDF
files that will increase your chances of
sending us a print-ready file.
Microsoft Publisher and Microsoft Word in
particular, can easily be saved as PDF files,
which can then be sent to us for a FREE review.
Have
no fear though.
OpenBoxVision.com
is Risk Free!
If you're not
sure if what
you did is printable,
send us your
files and we'll
examine them
FREE OF CHARGE.
At no cost or
obligation to
you, we'll have
one of our professionals
at OpenBoxVision.com
review them.
We'll let you
know if there
is anything that
will prevent
us from printing
your job. If
we find everything
to be in order,
we will put a
proof online
for you, once
again, free of
charge. Even
if there is something
wrong, we will
email you what
the problem is
to help you fix
and revise your
files.
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If you're not sure if what you did is printable,
send us your files and we'll examine them FREE
OF CHARGE.
At no cost or obligation to you, we'll have
one of our professionals at OpenBoxVision.com
review them.
We'll let you know if there is anything that
will prevent us from printing your job. If
we find everything to be in order, we will
put a proof online for you free of charge.
Even if there is something wrong, we will
email you what the problem is to help you
fix and revise your files.
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YES. However, it is strongly suggested that
you do not use a thin border around your
postcard, poster, brochure or whatever else
it may be that you are printing. If you are
designing your file with a border around
the edges, it must be a minimum of 1/4" wide,
plus the 1/8" we need for bleed. Due to physical
limitations of guillotine cutting, borders
thinner than that will most likely appear
uneven. Critical type or images, as well,
must be at least 1/4" from the edge of the
card. OpenBoxVision.com is not responsible
for type, art or images that are cut off
if these guidelines are not followed.
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A bleed is a term used in the printing industry
that simply means that there is printing
going right to the edge of the paper. When
that occurs, bleeds must be incorporated
into your file. For example, if you are ordering
a 4"x6" postcard and there is printing all
the way up to the edge of all four sides,
you must incorporate an 1/8" bleed on all
sides. In the above example, your file or
page size must be 4.25"x6.25". If you were
to draw guides on your 4.25"x6.25" image
that were 1/8" from the edge all the way
around, the area outside that box formed
by your guides is the bleed area, and that
area will be cut off. You must make sure
that text and image you desire to appear
on your card are comfortably within those
guides. Another 1/8" within the guides is
an acceptable safety zone. We have taken
out most of the guess work for you by creating
templates for all our standard postcard sizes
that incorporate bleeds. You can download
these templates for either Photoshop, Quark
Express, or Adobe Illustrator at LINK to
TEMPLATES.
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NO. Most web graphics are 72 dpi which is
not a problem. But when it comes to printing,
the images or files that you submit must
be 300 dpi, at final size, to ensure maximum
sharpness and quality. Failure to do so may
result in pixelation and blurriness.
Beware
of Interpolation!
DO NOT interpolate! Here's the scenario.
You created your files at a low resolution
(ex 72 or 150 dpi) and then you manually
go and change the resolution to 300dpi. This
results in asking the computer to calculate
the pixels that are not there and to add
new ones, thereby interpolating the image.
Computers cannot add new data to sharpen
the image, they can only add "filler" pixels.
This usually always results in blurry and
muddy images. Hence, if your original file
was created at anything less than 300 dpi,
it IS NOT acceptable to
simply go and manually change the resolution
to 300 dpi after the files have been created.
Your files or images must be either recreated
or rescanned at 300 dpi. Please remember
that the image or file needs to be 300 dpi
at FINAL SIZE. So if an image is 2"x2" at
300 dpi and then placed in a page layout
program, such as Quark Express, and blown
up 200% to 4"x4", the resolution now is only
150 dpi.
Please watch out for this pitfall.
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Your images should be scanned at 300 dpi
and your files should be created at 300dpi
at THE FINAL DIMENSIONS YOU INTEND TO USE
THEM. So if an image is 2"x2" at 300 dpi
and then placed in a page layout program,
such as Quark, and blown up 200% to 4"x4",
the resolution now is only 150 dpi. In the
above example, the final dimensions of your
image is 4"x4". As such, if the picture you
are scanning is only 2"x2", you should scan
your picture at 600dpi. Hence, when you enlarge
your image 200% Quark Express, for example,
the resolution of your image is still 300dpi.
Please watch out for this pitfall.
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Yes we can. On the ORDER FORM, there are
text links that read "Custom Size". Follow
the instructions in the pop-up window and
choose accordingly. If you have any problems
with this step, you can send an email to
support@OpenBoxVision.com or call us at 888.546.8374
from 10am-6pm EST.
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PDF stands for Portable Document Format.
It is a format that was developed by Adobe.
Adobe PDF is a universal file format that
preserves all the fonts, formatting, graphics,
and color of any source document, regardless
of the application and platform used to create
it. PDF files are compact and can be shared,
viewed, navigated, and printed exactly as
intended by anyone with free Adobe Acrobat® Reader® software.
You can convert any document to PDF using
Adobe Acrobat software, namely Distiller
or Distiller Assistant. (source: Adobe.com).
If you created your files in an "office program" such
as PowerPoint, Microsoft Word, WordPerfect,
Microsoft Publisher, etc, saving your file
as a PDF will be your best option in trying
to get your files over to us for review.
Please remember, we review your files ABOLUTELY
FREE OF CHARGE, so there is no risk or obligation
by sending your files to 4OVER4!
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JPEG: Joint Photographic Experts Group
TIFF: Tagged Image File Format
JPEG is a file format developed by the Joint
Photographic Experts Group from which it
got its name. JPEG, unlike TIFF, is a lossy
compression, as information that is deemed
unnecessary is eliminated. The losses can
be very slight, or large, depending upon
the specific file and image quality settings
picked by the user. All JPEG files sent to
OpenBoxVision.com should be created at 300dpi
and saved with maximum quality. (Please review
our digital guidelines for more important
information).
JPEG files tend to be MUCH SMALLER in size
than TIFF files. The trade-off is that JPEG
files contain losses in image quality but
can be uploaded or emailed much faster than
TIFF files. If you will send your printing
order via regular mail, or have a high speed
internet connection and will be uploading
files, it is recommended that you send TIFF
files. However, for those preferring JPEG
files, as long as they were created at 300dpi
and saved as maximum quality, the losses
are generally very slight and unnoticeable
in the final printed piece.
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We recommend that you always upload your
files to us. It is the fastest and most cost
effective way of getting your files to us.
However, if you have a very slow internet
connection, or if you insist on saving your
information on a storage media of some kind,
we accept 100MB ZIP disks, 250MB ZIP disks,
and CD's. Whether you intend to upload your
files, email your files, or mail your CD
with your files, you will have the option
to choose whatever method works best for
you in the ordering process.
FILE UPLOADING IS STRONGLY RECOMMENDED
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The internet has provided a vehicle for savings
of both time and money. Where before the
advent of file uploading, fedex or a courier
were the fastest means of “transferring
data” among parties, the internet has
allowed the transfer of information to occur
faster and cheaper.
As a general rule, WE STRONGLY RECOMMEND beginning
your ordering process by clicking on PLACE
AN ORDER, and ending it later by UPLOADING
your files to us. However, we realize that
in some cases, file uploading may be difficult.
Depending on the file size and your internet
connection, uploading may take a long time
and you may be involuntarily logged off of
your connection for inactivity. Ideally,
we suggest you use a high speed internet
connection, such as DSL, cable, satellite
or T1.
Unless you
have a 28.8K
or 56K connection,
we recommend
that you always
attempt to upload
your files.
If you have a slow connection and/or your
files are relatively large, luckily there
are loss-less compression programs that allow
you to compress your files. By compressing
files, the file size decreases, and that
in turn, decreases the file transfer time.
Mac and PC users can use STUFF IT. Click here to
download STUFF IT.
For PC Users, there is also WINZIP. Click here to
download WINZIP.
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When you reach the part of the ordering process
where it is time for you to upload your files,
you will see several text links that have
been set up to provide you with useful information
regarding:
How to make file transfer faster
Helpful hints in avoiding file transfer
problems.
What to do if you have more than 4 files
to upload.
What to expect to see if upload is successful.
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Stuff It and Zip It are two programs that
compress files. Compression software reduces
the data size of a file. In its simplest
form, similar "elements" comprising the data
of the file are eliminated upon compression,
and then recaptured upon decompression. This
process is a lossless process, and as such,
no image quality is lost.
For Mac and PC Users, there is Stuff-It and
for PC Users, there is also ZIP-IT. These
two programs enable faster file transferring
on the internet. By compressing files, the
file size decreases, and that in turn decreases
the file transfer time.
For Mac and PC users there is STUFF IT.
Click here to
download STUFF IT.
For PC Users, there is also WINZIP (ZIP IT).
Click here to
download WINZIP.
If you have a slow connection and/or your
files are relatively large, these programs
will allow you to send your files faster
and protected.
Also,
if you are submitting
files that you
created in a
page layout program,
such as Quark
Express, you MUST
USE ONE OF THESE
TWO.
You should create a folder, and in that folder
place,
(1) your page layout file (i.e. your Quark
file),
(2) ALL the fonts that you used in your file,
and
(3) all of the 300 dpi CMYK images you placed
in your page layout file. Then "STUFF" or "ZIP" that
folder and upload the "STUFFED" or "ZIPPED" folder
to us.
If you have any questions, please don't hesitate
to call one of your friendly OpenBoxVision.com
representatives.
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All orders may be either picked up from our
offices between the hours of 3pm and 5:30pm
or can be shipped via UPS. Messenger service
is also available for the five boroughs in
New York. Please note that a standard order
of 5,000 4"x6" postcards weighs approximately
50. If you are going to pick up your order,
please take into account the size of your
order and its respective weight. OpenBoxVision.com
does not offer carry-out service.
If your order will be shipping via UPS, for
your convenience we have set up a "SHIPPING
QUOTE" menu button on our website. Simply
enter your zip code and then select your
product and quantity. The system will calculate
not only the shipping prices for various
forms of regular and expedited service, but
also let you know how long UPS GROUND (the
cheapest option), will take to your destination
from our offices.
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In our continuous effort to provide you with
the highest level of service possible, OpenBoxVision.com
has developed a unique feature called "SHIPPING
QUOTE". You can find the SHIPPING QUOTE button
on the top navigation menu on our website.
By entering your shipping zip code and the
size and quantity of your order, SHIPPING
QUOTE will automatically compute prices for
all available shipping options for UPS and
display them in one table. It will further
display a table showing UPS transit times
to your shipping location and the number
of days it will take to get your package
to you.
Please take extra note of UPS Ground Transit
Times as UPS Ground is the cheapest available
shipping option. In many cases, UPS Ground
Transit Times may be only 1 or 2 business
days and this can save you substantial money
if you were to select UPS Next Day or Second
Day Service. UPS Ground transit times are
GUARANTEED to any commercial US address in
the 48 contiguous states.
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We have THE fastest turnaround of all online
full-color printers.
Here is how our turnaround schedules work:
After an order is successfully placed and
your files have been uploaded or mailed to
our offices, one of our representatives will
review your files and check to see if there
is anything that will prevent us from printing
your job. If all is well, an online proof
will be ready for you to view, all this Free
of Charge. You will be sent an email to access
your proof immediately via our website. The
turnaround time will begin once your approval
of the online proof has been communicated
to OpenBoxVision.com. If there are problems
with your files that prevent us from creating
a free online proof for you to view, an email
will be sent to you stating that there is
a problem and what the exact problem is for
you to fix. You will then be required to
re-upload NEW CORRECTED files and then we
will once again review them and post an online
proof if the problem has been corrected.
If color matching is critical to your job,
you can request a hard copy color proof (You
will have an option to choose a hard copy
color proof for an additional fee later in
the ordering process). For purposes of printing
turnaround, your order WILL NOT be considered “approved” until
the proof is signed and returned to OpenBoxVision.com.
Please keep this in mind.
Note:
Please make sure
that you have
followed our
step-by-step
guidelines before
submitting your
files. If you
are missing anything
or incorrectly
submit files,
this will delay
seriously delay
your free proof
and subsequently,
receipt of your
finished order.
Furthermore,
we will review
your files for
free, but our
FREE service
is limited to
ONLY one (1)
free review
Printing
Turnarounds for
Postcards & Business
Cards
5000
or greater:
24-48 Hours
from approval
of proof
1000 or 2500: 4-5 business days
from approval of proof
1000 or 2500: 2-3 business days
from approval of proof with
a $25 Rush Fee
Printing
Turnarounds
for 8.5"x11",
11"x17",
Posters
Standard Turnaround: 5-7 business
days from approval of proof
Rush Turnaround: 3-4 business
days from approval of proof >> $100
Additional Charge
Super Rush Turnaround: 24-48
hours from approval of proof >> $200
Additional Charge
(i) Note: Scoring, Folding and/or perfing
will add 1 business day to production.
(ii) Note: Turnaround times are for
printing ONLY. Shipping transit times
are in addition to the turnaround times
posted above.
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No. Our turnaround time is measured as the
time needed for us to complete your job and
have it ready for you to either pickup, or
send by courier or UPS. It is the amount
of time it will take for your job to be completed
and it starts when you give us your approval
to print along with payment information.
Shipping times are in addition to the turnaround
times posted on our website.
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At OpenBoxVision.com, we work for FREE!
We do not ask you for your credit card information
online when the initial order is placed.
After an order is successfully placed and
your files have been uploaded or mailed to
our offices, one of our representatives will
review your files and check to see if there
is anything that will prevent us from printing
your job. If all is well, an online proof
will be ready for you to view. The technical
review and online proof is all Free of Charge.
You will be sent an email to access your
proof via our website. You will then have
the ability to approve your proof online
and send your order into production.
Only when you are happy with our proof and
we have received your approval to proceed
with printing, will you be asked to enter
your credit card information. The turnaround
time will begin once your approval of the
online proof has been communicated to OpenBoxVision.com
and an approval email is sent to you.
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At OpenBoxVision.com, we take pride in the
quality of our work. In a recent survey,
99.1% of our customers said that we "met
or exceeded" their expectations and that
they would definitely reorder from us again
and recommend us to others. In fact, a tremendous
amount of our work is generated from favorable
customer reactions and recommendations. Click here for
other reasons to help you determine if OpenBoxVision.com
is the right choice for you.
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At OpenBoxVision.com, we take pride in the
quality of our work. In a recent survey,
99.1% of our customers said that we "met
or exceeded" their expectations and that
they would definitely reorder from us again
and recommend us to others. In fact, a tremendous
amount of our work is generated from favorable
customer reactions and recommendations. Click here to
view some customer testimonials.
As such, we stand strongly behind our work.
If a job is unacceptable due to defects in
workmanship, we will reprint and ship out
the job to you at no cost, or issue a future
credit. No cash refunds are offered. Please
note that the original run must be returned
to us and inspected prior to reprinting.
This guarantee does not cover customer errors
such as low resolution images, poor photography
or incorrect copy. Furthermore, we print
to industry accepted "pleasing color" standards.
We will make every effort to produce a reasonable
representation of your job based on your
supplied materials. However, note that OpenBoxVision.com
does not guarantee color matching so defects
due to color matching cannot be honored.
If a color proof is requested for critical
jobs, we guarantee the color proof to match
the final printed piece within recognized
industry standards. See "Will my printed
job look exactly like it does on my color
printout or on the proof on my computer monitor" for
more info.
We feel confident that you too will be in
the 99.1% of those happy with OpenBoxVision.com's
commitment to customer satisfaction.
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Sorry, but we do not offer discounts for
exact reprints. However, if a job is a reprint,
you will be given the option of selecting "Exact
Reprint" when you place an order and proceed
to the file transfer step. If the "Exact
Reprint" option is selected, you will be
presented with a pop-down window showing
all your old order numbers for you to select
which one you wish to reprint. We typically
have old files archived, so one of our reps
will retrieve your backed up files and schedule
your job for production. In the unlikely
event that we cannot retrieve your archived
files, you will be contacted within 1 business
day informing you of such.
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The "printed by: www.OpenBoxVision.com" tag
line appears in 5pt Helvetica type in an
indiscreet location on the back of all POSTCARDS.
Use of our tag line is one of the reasons
why we are able to offer below wholesale
prices for our full color printing. It enables
us to increase company awareness and promote
our services by keeping advertising costs
extremely low and passing the savings along
to you.
You may indicate in the comments section
of your order form where you would like it
placed or if you wish for it not to appear
at all. There will also be a "credit removal" option
during in the ordering process. The removal
fee is $15.
*Note:
The tag-line
is not required
for business
card, 8.5x11,
11x17 orders,
or posters. It
will only appear
on postcard orders.
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NO.
The "printed by: www.OpenBoxVision.com" tag
line appears in an indiscreet location ONLY
on the back of POSTCARDS.
*Note:
The tag-line
is not required
for business
card, 8.5x11,
11x17 orders,
or posters. It
will only appear
on postcard orders.
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NO. We only print in the increments listed
on our website. So if you need 1,500 postcards,
you will have to order either 1000 or 2500.
We also do not print less than 1000 postcards
MINIMUMS
1000: For
all Postcard,
Business Card & Die-Cut
Orders
500: For
all 8.5"x11",
11"x17", and
Poster Orders
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Sometimes customers want to order an 8.5"x11" product
and "combo" smaller size products in it.
For example, fit a business card, a 3"x4" card
and a 4"x6" postcard in an 8.5"x11" card
and pay the 8.5"x11" price. If you order
an 8.5"x11" product, you will receive from
us EXACTLY what you ordered, namely an 8.5"x11" sheet.
You can put whatever you want on it, but
WE WILL NOT cut down your individual smaller
size pieces. If you attempt to do this, please
make sure that all your cropping and cut
marks are correct. WE ARE NOT responisble
if your layout is incorrect and your "smaller" products
do not back up or cut out correctly.
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Yes you can.
If you know the breakdown and the different
addresses at the time you place the order,
please indicate the specifics in the "COMMENTS" section.
If you do not know the specifics at the time
of ordering, that is not a problem. In this
scenario, you will not be able to approve
your order online, but will have to call
our offices to approve, provide payment information
and relay the split shipping instructions.
Split shipping results in additional shipping
fees. Please consult your OpenBoxVision.com
rep for costs.
If you order will ship to several multiple
addresses, you can also fax over the addresses,
along with the breakdown to each address,
to 888.FlyersUSA.. You MUST indicate the
order number for reference on your fax. Also,
please mention the method of shipment if
it differs for the multiple shipments.
Feel free to also email the instructions
to support@OpenBoxVision.com. Once again,
you MUST reference the order number in your
email.
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4/0 = 4over0 = Full Color
printing on the FRONT and nothing on the
back
4/1 =
4over1 = Full
Color printing
on the FRONT
and 1 color
(normally BLACK
INK) on the
back
4/4 =
4over4 = Full
Color printing
on BOTH SIDES
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We only accept native files from Quark Express,
Adobe Photoshop or Adobe Illustrator.
However, that does not mean you are out of
luck if you dont have these programs.
We also accept EPS, TIFF, JPG or PDF files
created from any program.
Unlike software like QuarkExpress and Photoshop,
many of today's most popular programs were
not developed to create files for production
on printing presses. Using the programs we
recommend will increase the likelihood of
receiving a print-ready file from you.
PLEASE!
PLEASE! PLEASE! take
a few minutes
to make sure
that your files
meet our step-by-step
digital guidelines.
Help us to make
this experience
for you as effortless
and seamless
as possible.
Trust us, you
will be amazed
at how automated
and simple the
OpenBoxVision.com
ordering system
is once your
files have been
properly created.
If you are missing
anything or incorrectly
submit files,
this will seriously
delay your free
online proof
and subsequently,
receipt of your
finished order
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Colors displayed on your computer screen
do not always match the colors on your printed
output. DO NOT trust your monitor!
Why would the color on your monitor and the
color on the actual postcard vary? Simply
because they use different methods for creating
color. There are differences between what
you see on your computer screen and the output
of your color printer. In some cases they
can be quite different. As a result, producing
attractive printed documents involves compensating
for these differences.
Color displayed on your computer monitor
is created by projected or additive light.
Red, Green, and Blue lights (hence the term
RGB) are projected in differing strengths
to form various color combinations. White
results from combining Red, Green and Blue
at full strength.
Printed color, however, is reflected or subtractive
color. The printed inks absorb (subtract)
certain colors from the visible light spectrum
-- what you see is actually the light which
is reflected off the printed matter (paper
and inks). Printed color is referred to as
CMYK color because Cyan, Magenta, Yellow
and blacK inks are used to created the colors.
(In theory, Black would result from printing
Cyan, Magenta and Yellow at full strength.
A true black ink, however, is often added
to provide stronger solid blacks.)
As a result of these different methods for
creating color, color mismatches often occur
between monitors and printers. The range
of color which can be produced on a monitor
differs from that of a printer -- both devices
produce some colors which the other cannot.
Further problems occur because computer monitors
are rarely calibrated to any standard settings
and their colors shift as they age.
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Legend:
4/0 = 4over0 = Full Color printing
on the FRONT and nothing on the back
4/1 =
4over1 =
Full Color
printing
on the FRONT
and 1 color
(normally
BLACK INK)
on the back
4/4 =
4over4 = Full
Color printing
on BOTH SIDES
The answer is "YES" and "NO".
When it comes to our postcard, business card
and die-cut products, the answer is "NO".
Full color printing on BOTH SIDES is standard
at OpenBoxVision.com. We print postcards
and business cards full color on both sides
cheaper and faster than most competitors
who only offer 4over1, or 4over2. There are
great advantages to maximizing color in print
media. Click here for
more information about the power of color.
When it comes to our 8.5"x11", 11"x17", and
Poster Products, the answer is "YES". Our
prices are different if your job prints 4/0,
or 4/4. Please consult our pricing
tables for more information
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We're glad you asked. Here it is:
1. Design
your Order
Note:
Please make sure
that you have
followed our
step-by-step
guidelines before
submitting your
files. Doing
so will DRAMATICALLY
increase the
likelihood of
a quick turnaround
and receiving
print-ready files
from you. If
you are missing
anything or incorrectly
submit files,
this will delay
your free proof
and subsequently,
receipt of your
finished order.
Furthermore,
we will review
your files for
free, but our
FREE service
is limited to
ONLY one (1)
free review
2.
Click on "PLACE
AN ORDER"
Existing
Customers: Log
in with your
email address
and password
New Customers: Create
Free Account
and fill out
short New
Customer form.
3.
Fill out short
ORDER FORM
4.
ORDER NUMBER
generated
5.
Select from
a list of FILE
TRANSFER Methods
Note:
Uploading your
files is STRONGLY
RECOMMENDED
6.
E-Mail Confirmation
that your order
has been received
7.
FREE TECHNICAL
REVIEW
After an order has been successfully placed
and your files have been received, we'll
examine them FREE OF CHARGE. At no cost or
obligation to you, we'll have one of our
professionals at OpenBoxVision.com review
them. We'll let you know if there is anything
that will prevent us from printing your job.
If we find everything to be in order, we
will put a proof online for you, once again,
free of charge.
8. E-Mail
Notification
to view FREE
Online Proof
If the free technical review reveals print-ready
files have been received, an online proof
will be ready for you to view, Free of Charge.
You will be sent an email to access your
proof immediately via our website.
OR
If there are problems with your files that
prevent us from creating a free online proof
for you to view, an email will be sent to
you stating that there is a problem and what
the exact problem is for you to fix. You
will then be required to re-upload NEW CORRECTED
files and we will once again review them
and post an online proof if the problem has
been corrected.
Note: If you are missing anything or incorrectly
submit files, this will delay seriously delay
your free proof and subsequently, receipt
of your finished order. Furthermore, we will
review your files for free, but our FREE
service is limited to ONLY one (1) free technical
review
9. Communicate
Approval of Online
Proof with OpenBoxVision.com
The turnaround time will begin once your
approval of the online proof has been communicated
to OpenBoxVision.com. The official turnaround
time starts when you receive an email from
our offices indicating that your order has
been approved. The official time and date
of that approval will be found in the email.
Note:If color matching is critical to your
job, you can request a hard copy color proof
(You will have an option to choose a hard
copy color proof for an additional fee later
in the ordering process). For purposes of
printing turnaround, your order WILL NOT
be considered “approved” until
the proof is signed and returned to OpenBoxVision.com.
Please keep this in mind.
10. Order
placed into PRODUCTION.
Turnaround time
Begins:
The turnaround time will begin once your
approval of (a) the online proof has been
communicated with OpenBoxVision.com or (b)
the hard copy color proof has been signed
by you and returned to OpenBoxVision.com.
Printing
Turnarounds for
Postcards & Business
Cards
5000
or greater:
24-48 Hours
from approval
of proof
1000 or 2500: 4-5 business days
from approval of proof
1000 or 2500: 2-3 business days
from approval of proof with
a $25 Rush Fee
Printing
Turnarounds
for 8.5"x11",
11"x17",
Posters
Standard Turnaround: 5-7 business
days from approval of proof
Rush Turnaround: 3-4 business
days from approval of proof >> $100
Additional Charge
Super Rush Turnaround: 24-48
hours from approval of proof >> $200
Additional Charge
(i) Note: Scoring, Folding and/or perfing
will add 1 business day to production.
(ii) Note: Turnaround times are for
printing ONLY. Shipping transit times
are in addition to the turnaround times
posted above.
11. Real Time E-Mail Updates
Follow up emails will be sent when your
order is in various stages of the production
cycle, i.e: printing, cutting.
Depending on what method of shipping you
chose, i.e: UPS, messenger or picking up
from our location, your final email will
alert you as to your job being ready for
pickup or that it has been shipped or messengered.
If UPS was used, your email will have a
link to your UPS tracking information.
12. Order received by Client
13. Client is Pleased. Client reorders
and refers others
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